Using a cheap off shore call center can have some interesting results.

A great example of why cutting costs can do you more damage than it’s worth.  

Domino Pizza – An example of stupidity

Here’s a real example of an idiotic promotion.  Or a dumb sales represenative.  Or both. Published in the Consumerist.  Me: “Hi, I have a coupon. It’s the $7.99 Monday-Wednesday Special.” Domino’s: “Yeah, that’s only valid on Monday or Wednesday. Today’s Tuesday.” M: “The coupon suggests it’s Monday through Wednesday.” D: “Nope. It says ‘Monday (slash) [...]